Many organizations simply compare an employee’s salary to the monthly or hourly fee of an outsourced managed IT company. However, they fail to consider all of the factors that determine whether an outsourced or in-house solution is the right choice. Here is everything you need to keep in mind when you’re making cost comparisons and […]
The Future of IT Support
The IT support service industry has to keep pace with the wider technology industry. If the market is embracing a new device category and IT services companies don’t adjust to this move, they get left behind by more tech-savvy companies. The future of IT support requires many types of adjustments for managed services companies. End […]
IT Support vs. Managed IT Support: What’s the Difference?
If you are looking for an IT company to support your organization, it is important to understand the differences between IT support and managed IT support. Although the two terms sound very similar, they actually describe very different levels of IT service. What is Managed IT Support? Managed IT support goes beyond the basic level […]
The Benefits of Outsourcing Your Company’s IT Support
Relying on in-house IT staff may seem like the easy option, but it’s often far from the ideal solution. Outsourcing your IT support to a specialist provider can be simpler and cheaper, and also bring some added benefits you might not have considered. Here are five reasons to bring in the experts. It’s Less Expensive […]
5 Key Signs You Need a New IT Support Company
If you have been with the same IT support company for years, the thought of switching to a competitor might be far from your mind. However, sometimes this complacency can result in you getting a below-standard level of service from your IT support provider. If your relationship with your current IT support company has left […]