Enabling productivity and growth by moving their business to the cloud.
Freeman Orthodontics faced significant technological challenges while managing multiple office locations relying on traditional remote server setups. This limited their operational efficiency and affected patient experiences. To overcome these barriers, Freeman Orthodontics partnered with Ciegate Technologies, implementing an innovative cloud solution designed to enhance productivity, scalability, and patient satisfaction.
Problem
Before reaching out to Ciegate, Freeman Orthodontics had two office locations housing numerous desktop computers connected to a remote server connection. In February 2011, Freeman Orthodontics reached out to Ciegate for assistance and has been a satisfied partner since.
Solution
Ciegate set-up the company with XenDesktop to virtualize their servers, in turn minimizing their server footprint and optimizing workflow. The company was transferred to cloud email system through a secure email host.
Result
Freeman Orthodontics has expanded from 2 to 4 offices and is continuing growth. The changes Ciegate implemented allowed for each office to optimize their patients’ experience. Previously, working from a remote server caused images to process slowly when being viewed or downloaded. Transitioning to a virtual server greatly improved image processing.
How cloud solutions accelerated growth at Freeman Orthodontics
Before partnering with Ciegate Technologies, Freeman Orthodontics struggled with frequent delays in image processing and inefficient access to critical patient records. These delays were caused by an outdated remote server infrastructure unable to effectively support their growing practice. Consequently, the patient experience suffered, and the clinic’s ability to scale efficiently became significantly compromised.
Why Freeman Orthodontics Chose Ciegate Technologies
Recognizing the need for a comprehensive technological upgrade, Freeman Orthodontics chose to collaborate with Ciegate Technologies, a trusted provider specializing in secure and effective cloud-based solutions. Ciegate proposed and implemented a robust virtual server solution using X en Desktop, significantly reducing Free man Orthodontics’ reliance on physical hardware and optimizing their overall workflow. This transition to a virtual environment not only streamlined data accessibility across multiple locations but also ensured greater data security, minimized downtime, and dramatically improved response times for image viewing and processing.
The transformation led to immediate improvements across the business. Freeman Orthodontics successfully expanded from two to four locations without sacrificing performance or quality of care. The cloud infrastructure provided by Ciegate allowed each office to operate seamlessly, optimizing both patient experiences and internal communication. Now, the orthodontics practice is positioned for continued growth with an IT infrastructure that fully supports operational excellence and scalability.
Thanks to this strategic technology upgrade, Free man Orthodontics has enhanced their ability to serve patients more efficiently and effectively. The practice can now confidently handle future growth, benefiting from secure cloud solutions tailored specifically to their operational needs. At Ciegate Technologies, we take pride in empowering businesses like Freeman Orthodontics with innovative IT strategies that drive growth, efficiency, and improved patient satisfaction.
Ready to experience similar results for your business? Request your free IT assessment today and learn how Ciegate Technologies can optimize your company’s technology infrastructure. Call us at +1 305-501-2880 and let our IT specialists provide you with tailored solutions designed for growth and innovation.